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Post by account_disabled on Feb 15, 2024 11:28:58 GMT
It’s impossible to discuss brand loyalty without mentioning Apple. I bet you see perpetual lines outside stores every time a new iPhone is launched . Apple's phones are much more expensive than their competitors. Yet millions of people buy iPhones every year without even considering alternatives. In 2022 , Apple's NPS score reached an astonishing 72 points, much higher than the industry average of 43 points. How does Apple do it? First of all, Apple is an innovator; its products Cayman Islands Phone Number List have stylish designs and user-friendly interfaces. Second, although consumers have to pay high prices for Apple products, they believe these products are of high quality and reliable. Even if a product malfunctions, the brand provides excellent customer support and quickly handles any issues that arise, making Apple trustworthy. Third, Apple is known for constantly releasing new products. This has excited its customer base., they still want to get the latest model as soon as it's released. In fact, 89% of iPhone owners say they don't plan to switch brands, which means their next phone will likely be whatever version of iPhone is available to them that year . Patagonia Patagonia is an outdoor apparel and gear company
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